| Accurate Forecasting |  |
| An examination of Different Leadership Models | |
| An Examination of Team Roles & Behaviour | |
| Coaching using the GROW model | |
| Developing Your Own Leadership Style | |
| Discipline & Grievance | |
| Effective Time Management | |
| Equality & Diversity Awareness | |
| Giving Constructive Feedback | |
| Handling Difficult People/Situations | |
| How Teams are Formed | |
| How to Mentor Effectively | |
| Identifying Areas to Coach | |
| Identifying Learning Styles | |
| Identifying Training & Development for your Team | |
| Interviewing Skills | |
| KPIs and Individual & Team Performance Assessment | |
| Making Meetings Work | |
| Managing Conflict | |
| Managing Good/Poor Performance | |
| Moving from Colleague to Manager | |
| Performance Management in Action | |
| Preparing to write your Budget | |
| Project Management Essentials | |
| Setting Objectives | |
| The 'Art' of Delegation & Empowerment | |
| The Recruitment Process | |
| The Role and Responsibility of the Manager | |
| The Role and Responsibility of the Supervisor/Team Leader | |
| Theories of Motivation | |
| Time, Task & Planning Skills | |
| Understanding Profit, Cash Flow and the Balance Sheet | |
| Understanding the Nature and Behaviour of Costs | |